Terms of Service

Terms of Service (Updated July 21, 2012)

All services provided by EasyHost.mx ("EasyHost") may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless EasyHost from any claims resulting from the use of service which damages the subscriber or any other party. Prohibited are sites that promote any illegal activity or present content that may be damaging to EasyHost' servers, or any other server on the Internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:


Traffic Usage
All account plans come with a predetermined amount of traffic allowance. We monitor all accounts and bill $1.00 for each gig of traffic exceeded. This amount is not prorated, meaning that 1 mb - 1 gig will be treated and billed as the same.

We currently do not allow IRC or IRC bots to be operated on our servers.

Server Abuse Any attempt to undermine or cause harm to a server or customer of EasyHost is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be cancelled without chance of refund.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.
All sub-networks, distributive hosting sites and dedicated servers of EasyHost must adhere to the above policies, with the exception of system resources in respect to dedicated servers.

By the Account Activation Date of each month, EasyHost shall either:

Service Fees
Certain services carry a setup fee charged by EasyHost to client, which must be paid by client in order to have use of said services. If client terminates this agreement, client shall be responsible for any and all outstanding fees owed to EasyHost and agrees to pay any and all fees incurred by client. Because the services are provided on a monthly basis, the client will be responsible for service fees incurred each month, regardless of when client provides notice of termination. Thus, for example, if the client provides notice of termination on the 15th day of a particular month, the client will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded.

Billing Structure Update:

EasyHost is taking these action on all of our services in order to encourage our customers to pay their bills on time.

Limitation of Liability
EasyHost shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from EasyHost ' servers going off-line or being unavailable for any reason whatsoever. Furthermore, EasyHost shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of EasyHost ' servers. All damages shall be limited to the immediate termination of service. EasyHost offers specific daily back up plans to prevent such events from happening.

Violations of these Acceptable Use Policies should be referred to corporate@EasyHost.mx. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.

EasyHost cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by EasyHost are resold. Thus, certain equipment, routing, software and programming used by EasyHost are not directly owned or written by EasyHost. Moreover, EasyHost holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as EasyHost sees fit.

Account Activation
By activating your account with EasyHost, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.

NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.

Server Uptime Guarantee
EasyHost guarantees 99.9% service (http, ftp, pop, imap, smtp) uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime.
EasyHost reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.

Abuse Policy

EasyHost.mx encourages you to report any type of network abuse originating, directly or indirectly, from our network.

Money Back Gurantee and Refunds

Refunds: If client has retained the services for one year and has pre-paid EasyHost for such services, refunds will not be issued for any unused full month of the services, upon client's request. Therefore, if client's account is cancelled at any point during the one-year term, client will not be entitled to a refund for the months remaining, after notice given by the 25th day of the preceding month.

Account Deactivations: Any account deactivated due to non-payment will require a reactivation fee of $14.00 prior to reactivation

Cancellation Refunds: We DO NOT refund partial monthly fees to accounts. We require a minimum of 3 days notice for a cancellation.

Limited Money Back Guarantee & Refund Policy:W e offer a 30 Day Limited Money back guarantee. (Only Web Hosting Eligible)

Money Back Policy on Clients that spam: EasyHost.mx takes a ZERO tolerance attitude towards SPAM.

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